Description
Business process model and notation
This training provides a clear and practical introduction to Business Process Management (BPM). It is designed to help participants understand how organizations identify, structure, model, analyze, and improve their business processes to achieve better performance and alignment with strategic objectives.
The course introduces core BPM concepts, basic process modeling principles using BPMN, and the fundamentals of process analysis and governance. It is aligned with the OMG BPM certification framework, making it an ideal entry point for professionals who wish to build a solid BPM foundation or continue toward formal BPM certification.
9 h / 2 Days
Certification
In person
Training objectives
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This training aims to enable participants to:
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Understand the purpose and value of Business Process Management
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Recognize BPM as a discipline supporting organizational performance and transformation
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Gain a structured overview of BPM concepts and terminology
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Discover the OMG BPM certification framework and its structure
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Establish a foundation for further BPM learning or certification
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Educational objectives
By the end of the training, participants will be able to:
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Define a business process and identify its main components
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Explain the BPM lifecycle and its key stages
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Identify roles and responsibilities within a BPM initiative
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Read and interpret simple BPMN process diagrams
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Describe basic concepts of process performance and improvement
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Position the different levels of the OMG BPM certification
Who is this training course for?
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This training is intended for:
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Managers and operational leaders
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Business analysts and aspiring BPM practitioners
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Project managers
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Quality and continuous improvement professionals
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Junior consultants
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Anyone seeking a clear and structured introduction to BPM in one day
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Detailed program
Business Process Management (BPM)
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Introduction to Business Process Management
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Definition of a business process
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Business challenges and benefits of BPM
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BPM and organizational performance
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Overview of the BPM lifecycle
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Process Modeling Fundamentals
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Why business processes are modeled
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Principles of clarity and standardization
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Introduction to BPMN
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Core BPMN elements: events, activities, gateways, and flows
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Reading and understanding simple BPMN diagrams
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Process Analysis and Improvement
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Concepts of value and performance
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Identifying inefficiencies and improvement opportunities
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Introduction to process KPIs
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Principles of process optimization and continuous improvement
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BPM Governance and OMG Certification Overview
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BPM roles and responsibilities
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Process ownership and governance
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Aligning BPM with business strategy
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Overview of the OMG BPM certification framework
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Certification levels: Fundamental, Intermediate, Advanced
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Practical Workshops and Case Studies
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Identifying a business process
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Reading and analyzing a process model
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Group discussion on improvement opportunities
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